
Design System
MembersHealth
Visual Identity
The foundational design tokens, typography, components, and guidelines that power every MembersHealth web application. Built for clarity, trust, professionalism, and warmth.
"We call back. We remember. We stay. Until “I’m okay” is true."
— The MembersHealth Brand Promise
Color Palette
A rich brand blue complemented by deep navy, neutrals, and semantic feedback colors. Click any swatch to copy its hex code.
Brand Core
The foundational colors from the MembersHealth brand guide.
Extended Palette
Accents from the website visual identity for richer interfaces.
Neutrals
Greys for text hierarchy, borders, and subdued surfaces.
Semantic / Feedback
Status colors for alerts, validation, and messaging.
Typography
Work Sans for body copy, Libre Caslon Text for editorial hero headlines, and Lato for navigation. Light weights create an airy, approachable feel.
Proactive Care. Better Outcomes.
Trusted by leading organizations
Total Wellness
Organizational Wellness
Care that lasts
Follow-up within 24-48 hours
Until "I'm okay" is true.
Members Health Inc. is a Canadian, physician-led wellness platform. We exist to close the gap between the moment someone asks for help and the moment they actually get better.
About Services Contact Resources
BOOK APPOINTMENT
Cards
Card surfaces use white or #F9FAFB backgrounds with subtle borders. Cards should feel clean and spacious, reflecting the airy brand aesthetic.

"You know, I worked hard my whole life. I paid my taxes. I was never sick. And I feel like the health system doesn't care about me at all—and I need them now."
— Jean, whose story inspired the founding of Members Health
This is not a corporate origin story. This is the reason we exist. Every protocol, every follow-up call, every care plan we build traces back to this conviction.
Form Elements
Inputs, selects, and form controls styled with the brand border (#EAECF0) and blue focus ring (#2CABE2).
Member Contact Form
Toggles & Switches
Badges & Labels
Input States
Spacing, Radius & Shadows
Consistent spacing and rounded corners create the approachable, clinical-yet-warm aesthetic of MembersHealth.
Spacing Scale
0.52px14px28px312px416px624px832px1040px1248px1664px2080px2496pxBorder Radius
smcalc(0.5rem - 4px)mdcalc(0.5rem - 2px)lg0.5remxlcalc(0.5rem + 4px)full9999pxShadows
shadow-xsshadow-smshadowshadow-mdshadow-lgIconography
Icons use the Lucide icon library. Icon backgrounds use the pastel purple (#F4EBFF) and icons themselves use the darker purple (#7F56D9) or brand blue (#2CABE2).
Brand Logo
Two logo variants: the full-colour version for light backgrounds and the white version for dark or photographic backgrounds. Always maintain clear space equal to the height of the “m” mark around the logo.


Icon Library
Icon Treatments
Three standard icon presentations used across the design system.
#F4EBFF bg / #7F56D9 icon
#E8F6FC bg / #2CABE2 icon
#0E1630 bg / #FFFFFF icon
Voice & Tone
The MembersHealth voice is warm without being soft, authoritative without being cold. It carries clinical credibility and the warmth of someone who actually remembers your name.
Voice Attributes
We do not shout. We do not oversell. We speak with the quiet confidence of people who have done this work for years, in real communities, with real outcomes.
We say what we mean. We name the problem. We do not hide behind jargon, euphemism, or corporate abstraction.
We write for real people—the ones at the kitchen table before the kids wake up, the ones on the night shift, the ones who said “I’m fine” and weren’t.
We back our words with action. When we say “we stay,” it is because we have protocols, SLAs, and care coordinators that ensure it.
Every sentence we write should earn its place. We do not fill space. We do not perform empathy.
Tone Calibration
| Context | Tone | Example |
|---|---|---|
| Member-facing | Warm, reassuring, personal | We’re here. Tell us what you need. |
| Broker / TPA | Confident, evidence-led, precise | Measurable continuity. Shorter disability duration. Documented adherence. |
| Employer / Buyer | Institutional, outcomes-focused | Your costs live in the gap between access and follow-through. |
| Union Trustee | Respectful, mission-aligned | Your members trust you. We help you honour that. |
| First Responder | Grounded, dignified, no-nonsense | You protect us. We protect your people. |
| Crisis / Urgent | Calm, present, immediate | You don’t have to handle this alone. Let’s start now. |
Words We Use
These words anchor our positioning and should appear naturally and consistently across all content.
Words We Avoid
These words collapse our positioning into commodity territory. They must never appear in brand or sales materials.